Terms of service

Service Policy – Cintara Belts

Last updated: May 2026

This Service Policy outlines the terms and conditions governing the services, customer support, order handling, and communications provided by Cintara Belts.

By purchasing products from Cintara Belts, customers agree to the terms outlined in this policy.

1. Customer Support

Cintara Belts provides customer assistance for:

  • order inquiries;

  • shipping updates;

  • return requests;

  • product-related questions;

  • payment issues;

  • defective or damaged products.

Customers may contact our support team at:

helpdeskcintarabelts@hotmail.com

Our support team aims to respond within 1–5 business days.

2. Order Processing

Orders are processed after successful payment confirmation.

Cintara Belts reserves the right to:

  • cancel or refuse orders suspected of fraud;

  • request additional verification for high-risk transactions;

  • refuse service to customers violating our policies.

Processing times may vary depending on product availability, payment verification, and operational demand.

3. Shipping and Delivery

Estimated shipping times are provided for informational purposes only and are not guaranteed.

Cintara Belts is not responsible for delays caused by:

  • customs clearance;

  • courier disruptions;

  • incorrect customer information;

  • force majeure events;

  • weather or transportation issues.

Customers are responsible for providing accurate shipping information.

4. Product Availability

All products are subject to availability.

Cintara Belts reserves the right to:

  • discontinue products at any time;

  • limit quantities per customer;

  • modify product descriptions, pricing, or specifications without prior notice.

5. Pricing and Payments

All prices displayed are subject to change without notice.

Orders will only be processed after full payment has been received.

Cintara Belts reserves the right to cancel unpaid or disputed transactions.

6. Returns and Refunds

Returns and refunds are governed by the official Return Policy of Cintara Belts.

Customers are responsible for reviewing the Return Policy before placing an order.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Cintara Belts shall not be held liable for any direct, indirect, incidental, special, or consequential damages arising from:

  • the purchase, use, misuse, or inability to use any product;

  • delays in shipping or delivery;

  • product wear and tear;

  • unauthorized modifications or alterations;

  • customer negligence or improper handling;

  • third-party actions or courier-related issues.

By purchasing from Cintara Belts, customers acknowledge and agree that products are used at their own risk.

Cintara Belts shall not be considered legally responsible or subject to claims, lawsuits, damages, losses, or liabilities related to the use or misuse of its products, except where such limitation is prohibited under applicable law.

The total liability of Cintara Belts shall in all circumstances be limited to the amount paid for the purchased product.

8. Customer Conduct

Customers must not:

  • abuse or threaten customer service staff;

  • engage in fraudulent chargebacks;

  • provide false payment or shipping information;

  • misuse promotional offers.

Cintara Belts reserves the right to refuse future service to customers violating these rules.

9. Privacy and Communication

By placing an order, customers consent to receiving transactional communications related to:

  • order confirmations;

  • shipping notifications;

  • support communications;

  • refund or return updates.

Customer information will be handled in accordance with applicable privacy laws.

10. Changes to This Policy

Cintara Belts reserves the right to modify this Service Policy at any time without prior notice.

The latest version will always apply and be published through official company channels.

11. Contact Information

For any questions regarding this Service Policy, please contact:

helpdeskcintarabelts@hotmail.com